Frequently Asked Questions

Everything you need to know about Plenaire India's clean beauty and skincare.

Are Plenaire products suitable for sensitive skin?

Yes, our formulations are designed with a focus on gentle, clean ingredients that are dermatologically tested to be safe for sensitive and reactive skin types.

How long does shipping take within India?

Standard shipping typically takes 3 to 5 business days for metro cities and up to 7 business days for regional areas across India.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for most pin codes across India, alongside secure prepaid options like UPI, Credit/Debit cards, and Net Banking.

What is your return policy?

We accept returns within 7 days of delivery if the product is unused, unopened, and in its original packaging. Please contact our support team to initiate a return.

Are your products cruelty-free and vegan?

Absolutely. Plenaire India is committed to ethical beauty; all our products are 100% vegan and are never tested on animals.

How can I track my order?

Once your order is dispatched, you will receive an email and SMS containing a tracking link and a unique AWB number to monitor your shipment in real-time.