Returns & Exchanges

At Plenaire India, we want you to be completely satisfied with your beauty purchase; however, due to the hygienic nature of our products, we only accept returns on items that are damaged, defective, or incorrectly shipped within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Email our customer support team at [email protected] with your order number and clear photos of the damaged or incorrect item.

• 2.
  Verification Process

  Our quality control team will review your request within 48 hours to verify the defect and approve the return or exchange.

• 3.
  Secure Packaging

  Once approved, pack the product in its original brand packaging and outer box to ensure it remains protected during transit.

• 4.
  Refund or Replacement

  After we receive and inspect the return, we will ship your replacement immediately or process a refund to your original payment method within 5-7 business days.